Okay, so it has been 7 weeks since the repair guy came to get our TV.
He said it would take 2 weeks.
His phone line has been "temporarily disconnected" for about 4 weeks.
We went to the shop 3 weeks ago to see what was going on.
We were told that he was waiting for approval from Toshiba.
Toshiba says they have no say anymore, that he needs to deal with the warranty company.
Warranty company can't get in touch with him either.
We are a little boiling right now.
John is on his way home, and we are going to pay him another visit this evening.
To be continued....